Dollar General debuted a new store called Popshelf about a year ago, aimed at wealthier, suburban shoppers who enjoy the hunt for a good deal.
The Tennessee-based discounter said Thursday that it now plans to have approximately 1,000 of the stores by the end of the 2025 fiscal year — including about 100 more locations that will open next fiscal year. It has 30 Popshelf stores in six states as of Oct. 29. It plans to open its first stores in Texas in the early spring.
Dollar General Chief Merchandising Officer Emily Taylor said in an interview that the retailer is speeding up expansion plans for the new store concept because of its popularity with customers. She said its average basket size and value is higher than at Dollar General’s namesake stores, though she declined to share numbers.
For the dollar store chain, Popshelf is a way to attract new customers and drive up profits. Its target customers are women who live in suburban areas and have an annual household income that ranges from $50,000 to $125,000, the company said. The stores are roughly 9,000 square feet and carry items such as home goods, seasonal decor and party supplies, including items from Dollar General’s private brands. Over 90% of the merchandise sold by Popshelf costs $5 or less, the company said.
Dollar General customers tend to live in rural areas, have a tighter budget and skew slightly older, Taylor said. Its customers have an annual household income of $40,000 or less. Sales at the dollar stores also have a heavier mix of grocery and snack items, which tend to be less profitable for the retailer.
Dollar General has more than 18,000 stores across 46 states. To drive growth, the retailer has been opening additional locations at a rapid clip. It is also adding fresh fruits and vegetables to more of its stores and expanding into health care. It hired its first chief medical officer in July.
Taylor said the idea of Popshelf was born as Dollar General worked on its nonconsumables initiative, a companywide effort to expand its store assortment to include more items such as home decor and party supplies, which began in 2018. She said the company saw an opening for a different store.
“We realized a standalone concept had a lot of merit, particularly as it related to providing a really exciting, joyful, engaging shopping experience in the small-box store,” she said.
That inspired Popshelf’s emphasis on colorful displays and frequent merchandise changes to make visits to stores feel like a “treasure hunt,” whether shoppers are looking for a gift, preparing for a party or decorating for the holidays, she said.
Depending on the time of year, its mix of goods includes toys, throw pillows, Christmas ornaments, pumpkin-shaped disposable paper plates, balloons, bath bombs and specialty food items such as hot cocoa and cheeses for a charcuterie board.
Home goods, in particular, has been a hot category, including decor and organizational items, Taylor said.
She said Popshelf stores offer customers an option to buy online and pick up in the store. She said the company will likely start shipping purchases to customers’ homes, too, so that people who don’t live near a Popshelf store can buy the products. She said it has gotten a lot of requests for that on social media.
Dollar General is also testing a store-within-a-store format. It has opened 14 smaller versions of Popshelf inside DG Markets, a format of Dollar General that is larger and has a wider selection of groceries, and it will add more.
The company will report its third-quarter earnings before the bell Thursday. Its shares are up nearly 6% this year. The stock closed Wednesday at $222.79, bringing its market value to $51.98 billion.
The dollar store chain faces new challenges, as inflation weighs on profits. Its chief competitor, Dollar Tree, said last week that it would start selling most goods for $1.25 rather than $1 to cover rising freight costs.
Leave a Reply